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Think of it as having an operations-loving best friend step in to bring clarity, structure, and strategy to your business. As your Fractional COO, I dive deep into the mechanics of your operations—refining workflows, optimizing processes, and ensuring your firm runs smoothly and profitably without you micromanaging every detail.
From streamlining project management to implementing smarter systems and setting your team up for success, I take the operational load off your plate—so you can get back to doing what you do best: designing, building, and leading with confidence.
Your Business Needs More Than Just a To-Do List—It Needs a Strategy
Ready to step out of the day-to-day chaos and into the role of CEO?
Let’s talk.
How I Help:
✔ Operational Strategy & Leadership – A clear roadmap for growth with the systems and structure to support it
✔ Process Optimization – Eliminating inefficiencies and improving workflows so your team works smarter, not harder
✔ Team Management & Accountability – Building a culture of ownership, responsibility, and efficiency
✔ Project & Financial Oversight – Keeping budgets, timelines, and deliverables on track for sustainable profitability
cumbersome processes that eat up your valuable time and energy, and unpredictable revenue streams that jeopardize your financial stability.
burden of day to day operations that leaves no room for creativity or strategic growth.
clear, strategic direction that makes scaling seem like a distant dream.
of how to maintain a balance between high-quality output, timely delivery, and your sanity.
Been there, done that - got the raggedy t-shirt and prior sleep deprivation to prove it.
Like you, I’ve felt the weight of trying to do it all—juggling projects, managing teams, and feeling like there’s never enough time in the day. It’s overwhelming, right? I learned (the hard way) that without the right systems in place, things can unravel fast—deadlines get missed, opportunities slip through the cracks, and the stress piles up.
Together, we’ll lay out a roadmap to create systems that actually work for you—streamlined, simple, and designed to free up your time for the things that really matter: your family, your creativity, your clients (and maybe even some time for yourself).
All you've got to do is take the first step and book an intro call.
Ability to focus on high-value activities, reducing overwhelm and preventing burnout.
Filling your pipeline with your dream clients that make your heart and wallet happy.
Reclaim personal time, enhancing overall well-being and job satisfaction.
A clear, actionable plan for growth, identifying new market opportunities and areas for expansion
New services or products that can provide additional, stable revenue streams.
Here's How We'll Transform Your Operations:
Here's How We'll Transform Your Operations:
Your business needs more than just a checklist—it needs a clear, strategic roadmap. I step in as your right-hand operations partner, bringing structure and efficiency to your firm. This includes:
✔ Big-picture business planning to align your firm’s goals with scalable systems
✔ Process optimization to streamline workflows and reduce bottlenecks
✔ Profitability strategies to ensure financial health and sustainable growth
✔ Hiring and team development to create a well-supported, high-performing workforce
Operations aren’t “set it and forget it.” As your business evolves, so should your systems. I provide continuous oversight and refinements, including:
✔ Regular performance audits to keep things running smoothly
✔ Tech and automation implementation to reduce manual work
✔ Project and client workflow improvements to enhance efficiency
✔ SOP development and refinement to ensure consistency across your firm
You don’t have to figure it all out alone. With ongoing Fractional COO support, you have a trusted partner keeping everything on track. Here’s what that looks like:
✔ Dedicated strategy calls to review priorities and tackle challenges
✔ Ongoing Slack or email support for real-time troubleshooting and guidance
✔ Implementation support to ensure recommended changes actually happen
✔ Clear next steps and accountability so your business keeps growing without the overwhelm
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Operational Leadership & Strategy
Ongoing Systems & Process Optimization
Hands-On Support & Accountability
Start by filling out a quick inquiry form so I can learn more about your business and where you need support.
Once I review your inquiry, you’ll receive a link to book a complimentary 30-minute intro call at a time that works for you.
During our call, we’ll discuss your biggest operational challenges, explore solutions, and determine if ongoing Fractional COO support is the right fit for your firm.
Mohamed achieved incredible success with launching zena for interior designers
"Her proactive approach and creative problem-solving skills were instrumental in refining our user experience and ensuring a smooth and seamless product launch!"
"Catherine demonstrated an uncanny ability to anticipate potential issues and scenarios that we had not considered, enabling us to proactively address them before release. Her proactive approach and creative problem-solving skills were instrumental in refining our user experience and ensuring a smooth and seamless product launch."
Lauren learned to navigate difficult situations and developed processes that made them a thing of the past
"Catherine is the absolute definition of Southern generosity and kindness. "
Catherine is the absolute definition of Southern generosity and kindness. She truly cares about designers and helping us customize the BOD process to the tone of voice and values of our business. She has such great verbiage for working through disagreements or misunderstandings with trades. And so generous in sharing resources and examples to guide you through a tough situation. She put me at ease knowing exactly how to deal with a prickly situation with a tradesperson and the best way to handle it in the future. You can tell she has a ton of experience and knows how processes should work together. She was born to be a business coach and you get that sense within 5 minutes of talking with her. Her kindness and warm heart really shine through. You can tell why she has a successful design firm because she practices what she preaches and does it in a kind, caring and honest way.”
sylvie finally starter her own biz
“If you know, you know I'm baby adaptogen. Four loko fashion axe fam 3 wolf moon.”
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sound good?
You don’t have to keep juggling all the moving parts of your business alone. Let’s take the guesswork out of operations, streamline your systems, and set your firm up for sustainable success.
free download
Tired of your firm running you (instead of the other way around)? Take an hour or less today to identify your biggest operational pressure points so you can stop putting out fires and start building sustainable systems. It's your first step toward building a firm that runs like clockwork (instead of running you ragged).
download here!
Not quite sure yet? Grab our free Operations Guide for a high-level look at how you can start optimizing your business today.